Sniper CDP

The idea is to make the Customer Data Platform(CDP) adaptable for various data sources such as Lazada, Shopee, X-Commerce, and others.

After migrating all customer and order data, we can create customer segments or profiles to track behavior, preferences, and customer relationships.

This will enable us to send messages directly to customers through various channels like SMS, Line, Email, API, and more.

Loyalty platform

The loyalty platform should be easily configurable to create coupons, products, roles, and an XP(Level) system.

For example, customers may need to reach level 2 to buy certain products, or complete 3 missions to receive a free discount coupon.

After this, it should be possible to synchronize data with the CDP in both directions, such as adding points if the CDP has records of a customer's orders. Additionally, it should allow for the creation of customer segments based on loyalty, such as users with more than 300 points or those who have redeemed a coupon.

Other works

In this company, I'm involved in DevOps, Infrastructure, and consulting on many applications too!